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This site provides accessibility help, enabling computer users to make the most of the content and functionality on this website:

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Accessibility to the website

The Office of Durham Police, Crime & Victims’ Commissioner endeavours to make our website accessible for everyone who visits it regardless of their skill level, technical ability or disability. This is in accordance to The Public Sector Bodies Accessibility Regulations 2018. We must ensure we do not unlawfully discriminate in our service delivery and make the appropriate adjustments accordingly.

How accessible is the website

The current version of the website has been in place since 2012 and we are aware that not every element is compliant with The Equality Act 2010.  However work is currently ongoing to ensure we achieve this as soon as possible.

 The current website is partially compliant with the Web Content Accessibility Guidelines version 2.1AA standard. The elements we have identified for further development are listed below:


Documents: Some historic documents are in PDF, they are still accessible to read but are not readable by screen reading software (docs prior to Sept 23rd 2018 do not need to be changed) 1.1.1

Live Video Streams: These do not have captionsrequired to comply with regulation 1.2.4

Ensure links are distinguished by more than colour: Unable to underline hyperlinks 1.4.1

Text Spacing: We endeavour to ensure that our website meets these regulations however at this time this is still being checked 1.4.12

Keyboard Trap: Components are not currently in line to use with just a keyboard interface 2.1.2

Allow users to quickly skip to content: It is not obvious how to cycle through content 2.4.1

Skipping Content Highlighted: When cycling through content without a mouse the area selected is not highlighted 2.4.7

Language: We do not offer the website in different languages as google translate can read the information on a website that is accessibly compliant. 3.1.1

Language Used: Whilst every effort has been made to ensure that idioms and jargon have not been used quotes may still contain these – regulation 3.1.2

Ensure links can be used by screen readers: whilst every effort has been made to make these complaint not every single aspect of the website adheres to regulation 4.1.2

Accountability Circle:  This diagram is currently being updated but at present does not meet regulation 1.4.5

Feedback and Contact Information

If you wish to contact the Office of the Durham Police, Crime & Victims’ Commissioner or would like details in a different format such as larger print please contact us on –

Email: general.enquiries@durham.pcc.pnn.gov.uk

Telephone: 0191 3752001

Letter: Office of the PCVC, Durham Police Headquarters, Aykley Heads, Durham DH1 5TT

We will reply to your contact within 7 days.

If you find any difficulties in accessing our website please let us know on the above contact details.


The Equality and Human Rights Commission (EHRC) is responsible for enforcing Public Sector Bodies Accessibility Regulations 2018. If you are not happy with how we respond to your query please contact the Equality Advisory and Support Service (EASS)  

Checking the accessibility of the website

This statement was prepared on the 22nd Sept 2020 and will be updated annual and each time a section of the site is updated. An updated statement will also be published on the new website.


 We are working hard on correcting the non compliant issues and aim to have these rectified by the end of early 2021

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