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Contact the police

In an emergency

Callers should only ring 999 when

  • Life is at risk
  • Persons are badly injured
  • A crime is in the process of being committed
  • Offenders are nearby
  • There has been a serious disruption to the flow of traffic

Mini-Com for deaf users: 0191 3752090 (must be Mini-com registered)

In a non-emergency

For non-emergency calls dial 101.

If you are calling from outside County Durham or Darlington call 0345 6060365

E-Mail: customerservicedesk@durham.pnn.police.uk

Contacting your local Neighbourhood Team

Postal addresses for local stations can be found through their neighbourhood page.

Please note that the Constabulary's online and email facility is not monitored 24 hours-a-day. E-mails / messages will be sent to an email address that is only monitored Monday - Friday 9am to 5pm. Remember that your email is not guaranteed to be delivered as it must pass though the public internet before reaching the police network, therefore you should request confirmation of delivery.

Contacting police headquarters

The police headquarters address is listed below:

Durham Constabulary

Police Headquarters

Aykley Heads



Further information

Please visit Durham Constabulary's website for further information.


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