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Keeping in touch with 'Keep in the Know'


PCC Ron Hogg (L) with Sgt Michael McGowan

Keeping in touch with local information has never been easier thanks to a new community messaging service.

The ‘Keep in the Know Durham and Darlington’ website launched earlier this year. It is an online database which allows the police and partners to send content such as information appeals, crime prevention advice and other relevant details direct to the public via email.

Today, Police and Crime Commissioner Ron Hogg became the latest person to sign-up. He said, “Keeping our communities up-to-date on what’s happening where they live is vital as we know that when people are informed they also feel more confident in our service. I am delighted that we have launched this new system which allows us reach out directly to residents across County Durham and Darlington.

“The system allows us to target relevant information directly to the people to whom it concerns. So, if it’s a local level appeal for information about a crime that happened in a small rural community, we can get that out to the people who live closest at the touch of a button. Or, for instance, if it’s some crime prevention advice following a spate of burglaries across a particular area, we can circulate that to all those people registered who live in that location.

“Both as the PCC for Durham Constabulary, and as a resident of the area, I am excited to see how this new facility will enhance the ways in which we communicate with our residents.”

Gillian Routledge, Head of Strategic Demand, said: “The Keep in the Know website marks a significant step forward in our ability to deliver relevant, timely and important information to the people who live in our force area. Whether it is local level crime information requests, or an urgent appeal to help trace a missing person, now we can get those details out to everyone who is registered at the touch of a button.

“Although the site at present is being used by Durham Constabulary, Neighbourhood Watch and Action Fraud, in time we anticipate that other partner agencies joining too. In the future we hope the site truly becomes a hub for finding out all the relevant information someone might want to know about where they live and that as many people as possible register their details to receive alerts via the system.”

Keep in the Know Durham and Darlington has a partner site, Farm Watch Durham and Darlington, which is a messaging service for rural communities. The website addresses for the sites are: www.keepintheknow.co.uk and www.farmwatchdurhamanddarlington.co.uk.


Posted on Thursday 17th March 2016
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