Victims' Code of Practice
The Code of Practice for Victims sets out the information, support and services that victims of crime should expect to receive from criminal justice agencies in England and Wales. It provides information on the support that a victim of crime should expect to receive at every stage of the process from reporting a crime to post-trial support.
Your entitlements as a victim include the right to make a Victim Personal Statement (VPS) explaining how the crime has affected you physically, emotionally, financially or in any other way, and the right to be kept informed about the progress of a court trial. The Code also sets out the enhanced support that victims of the most serious crime, persistently targeted and vulnerable or intimidated victims should be offered. There is a section dedicated to the needs of children and young people, their parents and guardians. Businesses that are victims are also covered by the Victims’ Code, which sets out the specific entitlements they have if they are a victim of crime.
More information along with the full code of practice and supporting leaflets can be found here: https://www.gov.uk/government/publications/the-code-of-practice-for-victims-of-crime
Remember, in an emergency always call 999 for all other crime or incident reporting call 101.
If you’re in an emergency situation but speaking would cause danger to yourself or someone else, use the 55 silent solution. This will alert the operator to your situation and you will be put straight through a police call handler. For more information go to: https://www.policeconduct.gov.uk/sites/default/files/Documents/research-learning/Silent_solution_guide.pdf