This site provides accessibility help, enabling computer users to make the most of the content and functionality on this website

Accessibility to the website

The Office of Durham Police, Crime & Victims’ Commissioner endeavours to make our website accessible for everyone who visits it regardless of their skill level, technical ability or disability. This is in accordance to The Public Sector Bodies Accessibility Regulations 2018. We must ensure we do not unlawfully discriminate in our service delivery and make the appropriate adjustments accordingly.

How accessible is the website

Our new website has been in place since March 2021

The current website is partially compliant with the Web Content Accessibility Guidelines version 2.1AA standard. The elements we have identified for further development are listed below:

Documents: Some historic documents are in PDF, they are still accessible to read but are not readable by screen reading software (docs prior to Sept 23rd 2018 do not need to be changed) 1.1.1

Language: We do not offer the website in different languages as google translate can read the information on a website that is accessibly compliant. 3.1.1

Language Used: Whilst every effort has been made to ensure that idioms and jargon have not been used quotes may still contain these – regulation 3.1.2

Feedback and Contact Information

If you wish to contact the Office of the Durham Police, Crime & Victims’ Commissioner or would like details in a different format such as larger print please contact us on –


Telephone: 0191 3752001

Letter: Office of the PCVC, Durham Police Headquarters, Aykley Heads, Durham DH1 5TT

We will reply to your contact within 7 days.

If you find any difficulties in accessing our website please let us know on the above contact details.


The Equality and Human Rights Commission (EHRC) is responsible for enforcing Public Sector Bodies Accessibility Regulations 2018. If you are not happy with how we respond to your query please contact the Equality Advisory and Support Service (EASS)

Checking the accessibility of the website

This updated statement was prepared on 1st March 2021 for the launch of our new website. This will be updated annual and each time a section of the site is updated.

We are working hard on correcting the non compliant issues and aim to have these rectified by the end of early 2021